FAQs

 

What sized self-storage units to you offer?
Our half-sized units are 2.8 x 2.8 m; with full-sized units measuring 5.8 x 2.8 (the size of a standard single garage)

How do I know what size storage unit to rent?
Our office assistant can advise you on the best unit to choose.

How would I access the 1st-floor storage units?
We have large mobile stairs available, as well as a forklift for heavy items.

What rental periods do you offer?
Our units are leased on a month-to-month basis, but shorter rental periods can be negotiated.

When can I access my storage unit?
Units can be accessed 24 hours a day, 7 days a week.

What are my payment options?
Units are billed for at the beginning of the month and you can pay by EFT or cash.

Do I need insurance?
Yes. Please advise your insurance company that your items will be in storage.

Does my storage unit require a lock?
All units require a lock – you can provide your own or purchase one from our office.

Do you require a deposit?
No deposit charges apply.

Do you offer parking bays?
Yes, we have outside parking bays available for cars, recreational boats and caravans/trailers.

What security measures do you have?
We have 24-hour security linked to armed response, CCTV cameras and an electrified perimeter fence.

What items cannot be stored at your facility?
We do not allow the storage of highly inflammable substances, items of a toxic nature, firearms, ammunition or any living entities.  The storage facility may be used for storage only. All goods stored must belong to the lessee, or be entrusted to the lessee to store.